At www.chicfashionshoev.com, we prioritize swift and secure delivery of your orders. Our team processes all purchases with meticulous care, ensuring your selected items are packaged to withstand transit. Whether you're shopping for performance-focused footwear or elegant everyday styles, our logistics network is optimized to deliver quality products to your doorstep. Orders are typically dispatched within 1-2 business days after payment confirmation, excluding weekends and holidays.
Processing times may vary slightly depending on order volume and product availability. Domestic shipments generally reach customers within 10-15 business days after dispatch. International deliveries may require additional transit time due to customs procedures. During peak seasons or unforeseen circumstances (e.g., extreme weather), minor delays might occur—we appreciate your understanding and will proactively communicate any significant timeline changes.
We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. Shipping fees are automatically calculated at checkout based on your order subtotal and destination. For orders qualifying for free shipping, the benefit applies automatically—no promo code required.
Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Unfortunately, we cannot deliver to certain remote locations or areas with shipping restrictions. During checkout, our system will verify your address eligibility. For inquiries about specific destinations, please contact [email protected] prior to placing your order.
Once your order ships, you'll receive a confirmation email containing a unique tracking number and a link to monitor your package's journey. For consolidated shipments with multiple items, tracking details may update progressively. If you haven't received tracking information within 3 business days of your order confirmation, please check your spam folder or contact our support team.
While we partner with reliable carriers, occasional delays may occur due to factors beyond our control. If your shipment exceeds the estimated delivery window by more than 5 business days, please email [email protected] with your order number. For lost packages confirmed by the carrier, we'll either reship your items (subject to availability) or issue a full refund—your satisfaction is our priority.
International customers are responsible for any customs fees, taxes, or import duties levied by their country's regulations. These charges are determined by local authorities and are not included in your order total. We recommend consulting your customs office for estimated costs before ordering, as refusal to pay these fees may result in package return or abandonment. Unfortunately, we cannot reimburse such expenses or adjust declared values.
